Water Distribution Services
Public Works is responsible for over 90 miles of mainlines/ service lines and 900 fire hydrants in the Murphy water distribution system.
Any questions about your water service need to be directed to the Customer Service Center at (972) 468-4100 or email. Hours are Monday to Friday, 8:00 AM to 5:00 PM.
Wastewater System Infrastructure
Public Works also maintains over 80 miles of wastewater lines and 900 manholes in a system that is gravity flowing to the NTMWD Wylie Muddy Creek Wastewater Treatment Plant. The city maintains one lift station located at 721 West FM 544 that services the Windy Hills Farms Subdivison area, that was recently renovated and upgraded to include a generator and larger pumps.
Rate Study
The latest Water and Wastewater Rate Study can be found here.