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It’s a notification that advises residents to boil their tap water used for consumption due to the potential for contamination. A Boil Water Notice is in effect until laboratory results show that water is safe from bacterial contamination.
The City of Murphy will issue a boil water notice, even if there is a very unlikely possibility of drinking water contamination, as a precaution to protect customers. State laws require that a Boil Water Notice is issued if a water system has (or could have) become contaminated from a water line break or loss of system pressure.
Contaminated water may contain harmful bacteria, viruses, and parasites which can cause symptoms such as diarrhea, cramps, nausea, headaches, or other symptoms. They may pose a special health risk for infants, young children, some elderly and people with severely compromised immune systems.
We use a variety of methods to communicate this important information. Typically, Precautionary Boil Water Notice areas are isolated and affect only a small number of customers. In these cases, notification is provided directly to the customers. However, there are instances when a large-scale Precautionary Boil Water Notice is issued. In these cases, where notices cannot be delivered directly to water customers, the City will post the information on the City of Murphy Website and our social media pages (Facebook, Twitter, Nextdoor, RAVE), along with providing information to local media.
The City of Murphy staff diligently calls/knock on doors of businesses, restaurants, schools and health care facilities to let them know about the boil water notice. These same methods are used to notify customers that the boil water notice has ended.
The City of Murphy usually issue precautionary boil water notices for 48 hours, until tests show the system is clear of contaminants. If you received a notice on your door that we have issued an advisory, we will also hand-deliver a door notice notice when we lift the alert. If you did not get a door hanger, but heard about the notice through the news, we will also notify the media when we lift the notice.
The City also uses the RAVE Alert mass notification system to send boil water notices to impacted subscribers during geographically large incidents.
Business and Posting Notices
Businesses and non‐residential sites should take steps, such as posting notices at or disabling, water fountains and ice machines, during the boil water notice. If you provide water to visitors or employees, use a commercially produced bottled water for drinking or beverage preparation. Food service operations should contact their regulatory agency for any additional requirements.
Boiling is considered the safest and most effective method of water disinfection. Vigorous boiling for two minutes will kill any disease-causing microorganisms and parasites present in water.
Precautionary Boil Water Notices may be issued because of water system loss of power, loss of water pressure, a water main (pipe) break or another unforeseen emergency. Water pressure keeps pollutants from entering the underground pipes that bring drinking water to your house or business. When the pressure is lost, it is possible that contaminants could seep into the pipes. The notice does not mean that the water is contaminated — it means it is possible for contaminants to enter the pipes and affect drinking water. Until required bacteriological testing is completed, we recommend — as a precaution — boiling tap water before consuming it to kill any potential contaminants or using bottled water.
If this happens, don’t panic. The chances of becoming ill are slim. See your doctor if you experience diarrhea, nausea, vomiting or abdominal cramps.
Vigorous boiling for at least two full minutes is the safest and most effective method of disinfection. Fill a pot with cold water and start timing when steady streams of bubbles pop from the bottom of the pot. Water must be adequately cooled before it can be used for washing or brushing teeth. Store the boiled water in clean, covered containers. Using bottled water is also an option.
Boiling water purifies it because disease-causing bacteria, viruses or parasites will be destroyed by the heat.
Water from an alternative water source is the best option during a boil water advisory. When bottled water is available, it is a good alternative to boiling water.
Use tap water and soap for hand washing and basic hygiene, but if you are washing your hands to prepare food, use bottled or boiled water.
Use bottled or boiled water to brush teeth.
Yes. Just be careful not to drink the water while you shower or bathe. Though the risk of illness is minimal, individuals who have recent surgical wounds, are immunosuppressed, or have a chronic illness may want to consider using bottled or boiled water for cleansing until the notice is lifted.
Wash and rinse the dishes as you normally would using hot water.
In a separate basin, add 1 teaspoon of unscented household liquid bleach for each gallon of warm water.
Soak the rinsed dishes in the water for at least one minute.
Let the dishes air dry completely.
Household dishwashers generally are safe to use if the water reaches a final rinse temperature of at least 150 degrees or if the dishwasher has a sanitizing cycle.
Fruits, vegetables, and other foods should be washed with bottled or boiled water only.
No. Water intended for drinking must be boiled before using it to make beverages or use bottled water.
Ice already in the freezer when the water pressure drops and before the Precautionary Boil Water Notice is issued is safe. When the notice is issued, turn off your ice maker. Any ice made during the notice should also be disposed of. Allow your icemaker to make three batches of ice and then discard that ice.
Water filters in refrigerators and pitchers do not remove bacteria. For under-sink filters, read the manual. If in doubt, boil.
Many pets, such as dogs, are susceptible to the same diseases as humans. Provide them with bottled or boiled water.
Yes, but fruits and vegetables must be washed using boiled or bottled water before consumption.
No, the notice is issued only to those residences and businesses whose water has the chance of contamination.
After the water system is repaired, and the pressure is restored in the pipes to your home or business, the Precautionary Boil Water Notice will remain in effect while bacteriological tests are conducted to assure the safety of the water. The notice will be lifted (rescinded) only after the required testing proves the water is safe to drink.
Flush the water out of your household pipes, water fountains, etc. prior to drinking or cooking with the water. Let cold water run through the pipes for a few minutes by opening several faucets throughout the house and outside faucets. If you have an automatic ice maker, allow it to make three batches of ice and then discard that ice. Any ice made during the notice should also be disposed of.
Please contact the City of Murphy Public Services Department, Public Services Director at firstname.lastname@example.org, (972) 468-4656, or call Police Dispatch, (972) 468-4200.
If this is your first time submitting an online application, you will need to create an account and select a username and password. After creating your account, you will be able to login and build an application. This application will be saved so that you may use it to apply for multiple jobs without having to create a new application each time. Resumes and other pertinent information can be sent as an attachment in the online application process. This is a secure site, and only authorized city employees have access to your information. Please view our Online Application Guide for step-by-step instructions on how to create an account and apply online.
The City of Murphy only accepts applications for positions that are currently open and posted. Please view our current job opportunities to apply online.
For assistance with your GovernmentJobs account, please contact our vendor, NEOGOV, at 1-877-204-4442 and select option #1.
Yes. But our online application system allows you to submit your saved application for each posting in which you are interested.
Although all applicants who meet the minimum qualifications are considered, those candidates whose background, experience, and education are most closely related to the position may be considered first. Not all applicants will necessarily be interviewed.
No, the meters are being replaced to be compatible with an upgraded AMI system, improve the accuracy in meter reading and to replace meters that have served beyond their useful lives.
A company by the name of Envocore will complete the meter swap. Each crew member working on the meter replacement project for the City of Murphy will have a marked vehicle (City of Murphy and Envocore) and an Envocore shirt on.
Yes, there will be a temporary service interruption, typically about 15 to 30 minutes, while the meter is replaced. Customers that are present at the time of the changeout will be notified in person prior to the installation of the new meter. City workers will perform a courtesy "knock-on-the-door" notification at the time of installation. Customers that are not present at the time of the changeout will receive a post installation door hanger on their front door.
No, you do not need to be home. Most of the work will be performed Monday-Thursday between 7:00 a.m. and 5:30 p.m. However, crews might work on additional days to expedite the installation of the meters.
Yes, prior to using your water, we recommend that you flush your lines by turning on your bathtub's COLD-water faucet for 3 to 5 minutes or use an outside faucet. Avoid flushing faucets that have aerator attachments or hot water faucets that may draw sediment into your water tank. A post installation door hanger will be left on your front door following your meter installation.
The cost of the new water meters has already been factored into the new water rates throughout the City.
Potentially, depending on the age and accuracy of your water meter, your bill may increase when your meter is replaced. As meters age, they tend to run slower and loose accuracy over time. The current meters are being replaced to be compatible with an upgraded AMI system and improve the accuracy in meter reading.
Please call Public Works at (972) 468-4378. After hours, holidays and weekends please contact Dispatch at (972) 468-4236 for any concerns.
If a class has already started, it may no longer be available for online registration. Please contact the City of Murphy Recreation Department at (972) 468-4444 during normal business hours to find out if online registration is still allowed.
If a participant does not meet the posted age requirements, online registration is not available. However, you may contact City of Murphy Recreation Department at (972) 468-4444, 8:00 am to 5:00 pm, Monday through Friday to obtain the instructor’s approval, if applicable.
Cancelations and refunds cannot be processed online. If you would like to cancel enrollment in a class and receive a refund, either come by the Murphy Community Center front desk or call 972-468-4444 prior to the scheduled start time of the 2nd class meeting. The refund can take up to 7-10 business days to be processed. If the City or an instructor cancels a class, the participants will be issued a refund.
Yes. If you have a credit on your account, it will automatically be applied to your total fees for that transaction during checkout. If you have questions about using your credit, please email or call us at(972) 468-4496 during regular business hours.
Your information used only to complete the transaction you requested and to analyze trends. The city does not share this information with outside parties except to the extent necessary to complete your order. The city does not sell information about current or former participants to any third parties, and it does not disclose it to third parties, unless necessary to process a transaction you have requested.
Report the problem to (972) 468-4100 or submit a request tracker form to submit the problem. Please supply the address and electric provider (if known) for your neighborhood and we will notify the correct company for repairs. The majority of street lights in Murphy are owned and maintained by either Farmers Electric Company (FEC) or TXU Electric Delivery.
Report the problem to the Water Department at (972) 468-4100 or submit a request tracker form to submit the problem. Please supply the closest address and cross streets and we will make the necessary repairs.