Will my water service be interrupted during the installation?

Yes, there will be a temporary service interruption, typically about 15 to 30 minutes, while the meter is replaced. Customers that are present at the time of the changeout will be notified in person prior to the installation of the new meter. City workers will perform a courtesy "knock-on-the-door" notification at the time of installation. Customers that are not present at the time of the changeout will receive a post­ installation door hanger on their front door.

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1. Are the new meters the same as the ones being replaced?
2. Who will install the meters?
3. Will my water service be interrupted during the installation?
4. Do I need to be home for the meter replacement work?
5. Is there anything I need to do after my meter is installed?
6. How much will the meter cost me?
7. Will my water bill increase?
8. What if there is a leak at the meter, or problems arise following meter replacement?