What is your refund policy?

Cancelations and refunds cannot be processed online. If you would like to cancel enrollment in a class and receive a refund, either come by the Murphy Community Center front desk or call 972-989-4444 prior to the scheduled start time of the 2nd class meeting. The refund can take up to 7-10 business days to be processed. If the City or an instructor cancels a class, the participants will be issued a refund.

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1. How do I add a family member after I’ve created a household account?
2. Can I register for a class that has already started?
3. How can I pay for classes online?
4. My child is not within a program's posted age requirements. What should I do?
5. Will the online transaction be secure?
6. Multiple charges for one registration appear on my credit card statement. Why am I being charged so many times?
7. What is your refund policy?
8. Can I apply a credit on my account toward payment for online registration?
9. Who will use my personal information?