Billing Zone Information & Fees

Billing Zones

The City of Murphy is divided into 3 zones. Use the links below to view the billing schedule to determine the dates your meter is read, the date your bill is mailed, due date, penalty date, final payment date, and cut off date.

  • Zone 1 is the northwest sector of the city (west of Murphy Road and north of FM 544).
  • Zone 2 is the northeast sector of the city (east of Murphy Road and north of FM 544).
  • Zone 3 is the south sector of the city (south of FM 544).

How can I check my meter to assure it is accurate and is reflected on my bill?
The City of Murphy uses an automated meter reading system to collect meter reads 4 times every day. Citizens can buy a meter key at a home improvement store and manually read the odometer on the meter and compare it to the electronic reads that the city collects and uses for billing. You can find these reads by registering for a free customer portal through AquaHawk . Historic reads are available and allow citizens to see consumption from previous weeks, months, seasons and years. For assistance or additional information about the online customer portal, please contact Customer Service. 

If you have any concerns about your utility bill,  please contact us at 972-468-4100. Our Customer Service team will make every effort to individually verify meter readings and go over the usage data with each customer that contacts us.

ZONE 1 WATER BILLING SCHEDULE 2023
Meter Read Date
Bills Processed No Later Than 
Due Date
Penalty Applied
& Late Notices Mailed
Final Payment Date
Cut Off
ACH Draft
Date
ZONE 1 - NORTHWEST SECTOR (West of Murphy Rd. & North of FM 544) 
Dec 1
Dec 7
Dec 28
Dec 29
Jan 11
Jan 12
Dec 21
January 1
Jan 7
Jan 28
Jan 29
Feb 15
Feb 16
Jan 21
February 1
Feb 7
Feb 28
Mar 1 
Mar 15
Mar 16
Feb 21
March 1
Mar 7
Mar 28
Mar 29
Apr 12
Apr 13
Mar 21
April 1
Apr 7
Apr 28
Apr 29
May 10
May 11
Apr 21
May 1
May 7
May 28
May 29
Jun 14
Jun 15
May 21
June 1
Jun 7
Jun 28
Jun 29
July 12
July 13
Jun 21
July 1
Jul 7
Jul 28
Jul 29
Aug 9
Aug 10
Jul 21
August 1
Aug 7
Aug 28
Aug 29
Sept 13
Sept 14
Aug 21
Sept 1
Sept 7
Sept 28
Sept 29
Oct 11
Oct 12
Sept 21
Oct 1
Oct 7
Oct 28
Oct 29
Nov 15
Nov 16
Oct 21
Nov 1
Nov 7
Nov 28
Nov 29
Dec 13
Dec 14
Nov 21
Dec 1
Dec 7
Dec 28
Dec 29
Jan 10
Jan 11
Dec 21
IF ANY OF THE ABOVE DATES FALL ON A WEEKEND OR A HOLIDAY IT WILL BE THE NEXT BUSINESS DAY. Reference: A8.003(a13) Appendix A Fee Schedule








City of Murphy Water Billing Schedule for Zone 1
 PDF FOR PRINTING
       
ZONE 2 WATER BILLING SCHEDULE 2023
Meter Read DateBills Processed No Later Than Due DatePenalty Applied
& Late Notices Mailed		Final Payment DateCut OffACH Draft
Date
ZONE 2 - NORTHEAST SECTOR (East of Murphy Rd. & North of FM 544) 
Dec 8Dec 14Jan 6Jan 7Jan 25Jan 26Dec 30
January 8Jan 14Feb 6Feb 7Feb 22Feb 23Jan 30
February 8Feb 14Mar 6Mar 7Mar 22Mar 23Feb 27
March 8Mar 14Apr 6Apr 7Apr 19Apr 20Mar 30
April 8Apr 14May 6May 7May 24May 25Apr 30
May 8May 14Jun 6Jun 7Jun 21Jun 22May 30
June 8Jun 14Jul 6Jul 7Jul 19Jul 20Jun 30
July 8Jul 14Aug 6Aug 7Aug 23Aug 24Jul 30
August 8Aug 14Sept 6Sept 7Sept 20Sept 21Aug 30
Sept 8Sept 14Oct 6Oct 7Oct 18Oct 19Sept 30
Oct 8Oct 14Nov 6Nov 7Nov 27Nov 28Oct 30
Nov 8Nov 14Dec 6Dec 7Dec 20Dec 21Nov 30
Dec 8Dec 14Jan 6Jan 7Jan 24Jan 25Dec 30
IF ANY OF THE ABOVE DATES FALL ON A WEEKEND OR A HOLIDAY IT WILL BE THE NEXT BUSINESS DAY. Reference: A8.003(a13) Appendix A Fee Schedule








City of Murphy Water Billing Schedule for Zone 2  
PDF FOR PRINTING

     

ZONE 3 WATER BILLING SCHEDULE 2023
Meter Read DateBills Processed No Later Than Due DatePenalty Applied
& Late Notices Mailed		Final Payment DateCut OffACH Draft
Date
ZONE 3 - SOUTH SECTOR (South of FM 544) 
Dec 15Dec 21Jan 13Jan 14Feb 1Feb 2Jan 6
January 15Jan 21Feb 13Feb 14Mar 1Mar 2Feb 6
February 15Feb 21Mar 13Mar 14Mar 29Mar 30Mar 6
March 15Mar 21Apr 13Apr 14Apr 26Apr 27Apr 6
April 15Apr 21May 13May 14May 31Jun 1May 6
May 15May 21Jun 13Jun 14Jun 28Jun 29Jun 6
June 15Jun 21Jul 13Jul 14Jul 26Jul 27Jul 6
July 15Jul 21Aug 13Aug 14Aug 30Aug 31Aug 6
Aug 15Aug 21Sept 13Sept 14Sept 27Sept 28Sept 6
Sept 15Sept 21Oct 13Oct 14Oct 25Oct 26Oct 6
Oct 15Oct 21Nov 13Nov 14Nov 29Nov 30Nov 6
Nov 15Nov 21Dec13Dec14Dec 27Dec 28Dec 6
Dec 15Dec 21Jan 13Jan 14Jan 31Feb 1Jan 6
IF ANY OF THE ABOVE DATES FALL ON A WEEKEND OR A HOLIDAY IT WILL BE THE NEXT BUSINESS DAY. Reference: A8.003(a13) Appendix A Fee Schedule








City of Murphy Water Billing Schedule for Zone 3
PDF FOR PRINTING

There are many options available for making utility payments.  

  • There is a drive-up payment drop box located outside City Hall 24 hours a day, 7 days a week at 206 N. Murphy Road. 
  • You may access your utility account online to make payment using a credit/debit card with the following options: one-time payment, schedule a one-time payment for a later date or setup Auto Pay for recurring monthly payments. 
  • Automated phone payments are also available by calling 972-468-4101.
  •  Additionally, you may choose to set your utility bill up to be paid by ACH bank draft by submitting the form. This form may also be obtained in person at the Customer Service Department.
  •  Available payment options are Visa, MasterCard, cash, check and money order.